Our Guardian Angels
The Almonte General Hospital team is comprised of over 500 dedicated healthcare professionals and support staff and a multitude of devoted volunteers. Many of you have had a member of the AGH team provide you, or a loved one, with extraordinary care or service in Almonte General Hospital, Fairview Manor or Lanark County Paramedic Service.
We cherish your stories and written notes of gratitude for the care, comfort and kindness provided by a member of the AGH team. While our staff members are grateful for your words of thanks, you asked us for a way to offer special acknowledgement to those outstanding medical staff, caregivers, support staff, co-workers and volunteers. We listened and created the Guardian Angel Program.
The Guardian Angel Program offers you the opportunity to recognize a member of the AGH team who has touched your life in a significant way.
PAM mURPHY, gUARDIAN aNGEL
There are not many hours in a day when Pam is not on duty. Her extensive experience is reflected in her daily dealings with everything from the ordinary to crisis’. Pam is someone to be counted on…even if it’s to jump in and change a dressing.
“Pam is always there to support us in every way and we, her Registered staff, want to thank her for her commitment and devotion to us and the residents.”
lisa mcphail, guardian angel
Lisa McPhail is known to many as our CSR tech who has worked at AGH for 33 years. She also dedicated many hours to the Staff Association for the last 14 years. Lisa has recently stepped down as Vice President and Louise and I would like to thank her for everything she has done to help make this organization a fun place to work. She was the common denominator from the last executive to the new one 3 years ago and her history and experience is much appreciated.
She has been loved by those who’s name has been pulled for the Pot of Gold and maybe not so much by those who have never won…including herself!!! So now that she isn’t managing this task, maybe she will win! We hope that Lisa will continue to be involved in Staff Association activities and help provide her guidance and expertise to our new Vice President. Thank you for all that you’ve done over the past 14 years!
RITA MUNRO, GUARDIAN ANGEL
Rita has been a volunteer at the Physiotherapy Department for the last 15 years. Rita is very committed to her role in the Physiotherapy Department. She is meticulous in her work and trains other volunteers to be the same. She has excellent initiative and has been known to talk to laundry and housekeeping on our behalf always keeping us in the loop. Rita is very good with our patients at the same time being respectful of boundaries. She has a very good sense of infection control and always cleans our equipment after patient use and trains new volunteers to do the same. Rita will always step in if another volunteer has called in sick or is on vacation.
We love Rita and couldn’t imagine the Physio or the Hospital department without her.
Kate Gahan and Heather White, Guardian Angels
These two amazing women were nominated by Christina Glover who wrote;
"There were times during this GAIN Project where the pressure was high and energy levels dwindling. These two were always supportive and we never gave up as a team to make sure we could accomplish what seemed impossible at times. Heather selflessly put in many extra hours to help me with the HRCM testing, even on the weekend, and then she still had to complete her regular duties (and year end!). She never once complained, just simply asked, “how can I help you or what do you need me to do?” And Kate, well I don’t think there are enough words to describe how much Kate has sacrificed to this Project. But it’s the same with her, no matter how hard or stressful it became she always had a team attitude, stayed positive and on point. These two were the epitome of guardian angles for me throughout this project, I couldn’t have done my part so well without their support. They deserve to wear their pins proudly and know how awesome they are. Total Rock Stars!"
This is a second Angel Pin for Heather White.
Congratulations to you both!
Tina McLelland, Guardian Angel
The individual who nominated Tina wishes to remain anonymous as they feel their observations and appreciation for Tina is shared by many others.
Tina was seen lugging a heavy table and setting up a display for St. Patrick’s Day activities. She was laughing with fellow staff members as she went about her task. The person who nominated Tina said it was then that they realized how often they noticed Tina helping other staff/volunteers and how involved she is in staff activities. “Always Cheerful”
This is Tina's second Guardian Angel Pin. Congratulations Tina!
Heather White, Guardian Angel
Heather White, who has been working at AGH for over 31 years, is a dedicated, hardworking staff member who cares deeply about the Organization and the people she works with. She goes above and beyond her every day workload and is well liked by her peers. She is eagerly helpful when anyone needs advice or is looking for an answer to a question even if it is not her responsibility. She has a heart of gold.
Heather is a Guardian Angel to more people than she knows and her efforts are appreciated!
Heather has been a valued member of the Finance team since 1985
Dr. Graeme McKillop and Gordena Solowjew
Mrs. Gordena Solowjew (93) and her daughter Nancy and daughter-in-law Cathie recently presented Dr. Graeme McKillop with a Guardian Angel pin as their way of thanking him for all the years he took such great care of Gordena. Dr. McKillop took over her care when Dr. King retired in the late 80s. He’s been with her through ups and downs and recently saw her through her transition to Country Haven. The two share a love for all things Scottish and both agreed that having a laugh along the way has been a big part of their relationship.
Dr. Matthew Tiffany, Guardian Angel
Dr. Tiffany came to Almonte at the age of two. He attended St. Mary’s and Almonte High School, went to Montreal to do his under graduate studies in Anatomy and Cell Biology at McGill University, completed his medical studies in Grenada and New York and did his Residency in Long Island. Dr. Tiffany returned to Almonte and joined the Ottawa Valley Family Health Team and works in the Almonte General Hospital Emergency Department, assists in the Operating Room, and cares for hospital in-patients.
An irregular heartbeat brought Bert to the emergency room during wee hours of the morning in March. He was having a heart attack. It was a long uncertain night and when none of the usual protocols worked Dr. Tiffany’s experience gave him the answers that Bert is certain saved his life.
The following week, Bert stopped by Dr. Tiffany’s office to surprise him with a Guardian Angel pin. A quiet man, Bert offered his hand and the pin to Dr Tiffany. The look exchanged between the two said everything that needed saying.
SHEILA LEFEBVRE, ACTIVITIES TEAM LEADER AND RECREATIONAL THERAPIST
Sheila has been a Full-time Recreation Therapist at Fairview Manor for the last 26 years. She can be described as outgoing, thoughtful and caring. She goes above and beyond every single day giving 110% of her time and energy in everything she does.
On behalf of All the Residents of FVM; thank you for your 26 years of dedication towards providing meaningful, entertaining recreation activities which has impacted everyone and improved their quality of life here at FVM. The Residents of Fairview Manor would like to recognize Sheila Lefebvre as their Guardian Angel.
MARY DAVIES, PHYSIOTHERAPIST, GUARDIAN ANGEL
Connie Reitsma was determined to get better. A serious hamstring injury wasn’t going to keep her down for long so she decided to investigate physiotherapy to help with the healing process. As if the leg injury wasn’t bad enough, Connie had developed Benign Positional Paroxysmal Vertigo (BPPV). PPV is a common cause of dizziness. As fortune would have it, BPPV can also be treated by a physiotherapist – enter Mary Davies.
Mary has worked at the Physiotherapy Clinic for more than 20 years and has a vast amount of knowledge and experience accumulated during her career. Mary was assigned to work with Connie who couldn’t be happier with the results. “Mary has been wonderful in helping me get better. She’s been patient and helpful. I think she really knows does a wonderful job,” said Connie.
DR. HEATHER AMBRAMENKO, GUARDIAN ANGEL
When the name Dr. Heather Ambramenko is mentioned, the words dedicated, amazing, fantastic and wonderful are sure to follow. It is no surprise to her co-workers that seven years after his wife's passing, Lionel Easton still sings Dr. Ambramenko's praises and presented her with a Guardian Angel pin for the care, guidance and support she offered the Easton's during his Audrey's illness.
Heather has been a valued member of the AGH-FVM since 1988
HARRIET SOUDANT RN, GUARDIAN ANGEL
"Just talking to her makes you feel healed" said Lionel Easton. Harriet is a person who stands out in the memory of Lionel as a compassionate, caring person who gave his very sick wife comfort in the Emergency room over 7 years ago. So much so that he surprised her with an Angel Pin to say thank you and to let her know that he still remembers what a difference she made that day.
Harriet has been a valued member of the AGH-FVM family since September 23, 1991.
HANNA MUNRO, GUARDIAN ANGEL
“Hannah is a well-liked staff member who always has a positive attitude offering her help in any way she can. Hannah goes above and beyond her duties in the Kitchen and aims to please every patient, resident, visitor and staff member that comes through the cafeteria. Hannah strives to ensure top notch food is on the plates and always serves it with a smile. Her efficiency and organizational skills when helping out with special events and catering is an added bonus. Like the quote says “Good cooks never lack friends!” Thank you Hannah for being an all-around incredible member of the AGH-FVM team.”
Hanna has been a valued member of the AGH-FVM team since May 29, 2000
TINA McLELLAND, GUARDIAN ANGEL
Tina McLelland, Executive Assistant to the President and CEO was surprised with a Guardian Angel pin by a co-worker.
Tina is known as the go to person for anything administrative or well...golf. For one staff member Tina made the difference between a difficult first year and a smooth transition into a new position. Even though she holds a demanding role, Tina always shared information, engaged and included her co-worker in internal social activities, covered off duties and added her expertise to projects. Congratulations Tina!
Tina has been a valued member of the AGH-FVM team since August 2009.
CHERYL MOORE, GUARDIAN ANGEL
Cheryl took on the job of Gift Shop Manager in Oct 2014 she did so with her usual diplomacy and tact and brought her volunteers on board with the new ideas and has since transformed the shop into a place people like to visit and buy. People are now drawn to the shop by the new and exciting items Cheryl stocks there. In addition, the health foods Cheryl has added to the gift shop contributed towards AGH attaining a bronze rating.
The Gift Shop sales are the largest source of income for the Volunteer Services Committee and have allowed the VSC to make significant donations to the AGH-FVM Foundation over the last two years.
The VSC believes Cheryl is most deserving of receiving a Guardian Angel pin, as she has almost single-handedly enabled the AGH Gift Shop to flourish and in turn therefore to enable us to reinvest in our hospital.
Cheryl Moore is also a valued staff member of the Day Hospital and Physiotherapy teams.
MARY DILLABAUGH, GUARDIAN ANGEL
Mary Dillabaugh, Volunteer was award a Guardian Angel pin at the Volunteer Appreciation event - April 2015.
AGH-FVM President and CEO Mary Wilson Trider wanted to present a deserving volunteer with an Angel pin at the 2015 Volunteer Appreciation event in April. With 200 devoted volunteers, the choice was near impossible. Mary Dillabaugh was chosen to receive the Guardian Angel Pin.
Mary is a committed and reliable volunteer who makes that extra effort to make a difference in someone’s life and has the best interest of our organization at heart. For the last two years, Mary has been known as the "card shark" of the Day Hospital who is forgiven because of her ready smile and knack for making a great cup of coffee or tea. Mary can also be found out purchasing Christmas gifts for patients, decorating for the Holidays and pitching in with the project of the day.
Mary has been a committed Volunteer since 2012 and has recently joined the Volunteer Services Committee.
LINDA DUNCAN, GUARDIAN ANGEL
Linda Duncan, Lead Hand. Linda was nominated by an anonymous donor who is also a co-worker. Linda’s colleague describes her as, “A knowledgeable and fair boss who has always been driven. She is hard-working, always on top of things.” President and CEO Mary Wilson Trider presented Linda with her Guardian Angel pin in December 2014.
Linda has been a valued member of the AGH-FVM team since June 17, 1977.
SHELLY BRANJIE, GUARDIAN ANGEL
Shelley Branje, Ward Clerk. Shelly was nominated by Jack, the husband of a former patient. Jack had many hours over the last three months of his wife life to watch the comings and goings of the staff. While he says that he found there to be many remarkable members of the team, Shelley stood out. “She was the person everyone turned to. She always had the answers or found them out. She arranged everything and did it with a smile.” Jack said. “And that’s why she is my Guardian Angel.” Jack was thrilled to present Shelley with her pin in December 2014.
Shelley has been a valued member of the AGH-FVM team since Oct 8, 1989.